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Did You Know?


Knowledge Management

You can't Patent knowledge, only leverage it to breed innovation !

...I wish I knew what we know !!...

Think on that for a while! ...That wish is nutured at EcomCity and shared by IMS managers and Web team leaders who are looking for E-Commerce answers and applying them to Web based solutions. We are, at heart, still a small business not an emmence, cold, decentralized company. No one here fears their knowledge, based on experience, visions, or garnered through alliances, is going to waste simply because management isn't listening. Customers demand that we keep the information pipeline open and our skills current.

The dream of business owners and  managers is to tap not only the information buried in databases, but also the know-how trapped inside the heads and hearts of our workers, clients and industry channels. The larger goal: to use knowledge as fuel for innovation -- the only competitive advantage companies can sustain indefinitely. The last remaining competitive differentiator is to stay ahead of the competition all the time. The single differentiator that is likely to last is innovation, and the raw material of innovation is knowledge.

Right Knowledge, Right Place, Right time

Methods for harnessing corporate knowledge are converging in a practice called knowledge management. But though that term is familiar to many IT managers, few say they know what it really means.

Simply put, knowledge management is the process of capturing a company's collective expertise wherever it resides -- in databases, on paper, or in people's heads -- and distributing it to wherever it can help produce the biggest payoff.

Knowledge is often defined as -information in context or information put into action.

The process of creating knowledge is a spiral. It starts with people sharing their internal knowledge by socializing with others, discussions with clients, or by capturing it in digital or analog form. Other people then internalize the shared knowledge, and that process creates new knowledge inside them. Those people then share their new knowledge, and the process begins again.

This process is also known as innovation, where experience is the best teacher. Innovation is the most valuable benefit we can gain from knowledge management, and is the most prevalent means of stiffling the competition. The flows of knowledge are what precipitate innovation, improve processes and minimize mistakes. All of this knowledge sharing is most valuable when your dealing with high speed presses, capable of cranking out millions of bad or perfect parts.

Knowledge management is getting the right knowledge to the right people at the right time, so they can make the best decision. This is where we excell over our competition, and what makes IMS your vehicle for taking " Visions to Realities".

--- Send us your thoughts on this subject to the IMS editor


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