Did
You Know?
Knowledge Management
You can't Patent knowledge, only leverage it to
breed innovation !
...I wish I knew what we know
!!...
Think on that for a while! ...That wish is nutured at
EcomCity and shared by IMS managers and Web team leaders who are looking for E-Commerce
answers and applying them to Web based solutions. We are, at heart, still a small business
not an emmence, cold, decentralized company. No one here fears their knowledge, based on
experience, visions, or garnered through alliances, is going to waste simply because
management isn't listening. Customers demand that we keep the information pipeline open
and our skills current.
The dream of business owners and managers is to tap
not only the information buried in databases, but also the know-how trapped inside the
heads and hearts of our workers, clients and industry channels. The larger goal: to
use knowledge as fuel for innovation -- the only competitive advantage companies can
sustain indefinitely. The last remaining competitive differentiator is to stay ahead of
the competition all the time. The single differentiator that is likely to last is
innovation, and the raw material of innovation is knowledge.
Right Knowledge, Right Place, Right
time
Methods for harnessing corporate knowledge are
converging in a practice called knowledge management. But though that term is familiar to
many IT managers, few say they know what it really means.
Simply put, knowledge management is the process
of capturing a company's collective expertise wherever it resides -- in databases, on
paper, or in people's heads -- and distributing it to wherever it can help produce the
biggest payoff.
Knowledge is often defined as -information
in context or information put into action.
The process of creating knowledge is a spiral. It starts
with people sharing their internal knowledge by socializing with others, discussions with
clients, or by capturing it in digital or analog form. Other people then internalize the
shared knowledge, and that process creates new knowledge inside them. Those people then
share their new knowledge, and the process begins again.
This process is also known as innovation, where experience
is the best teacher. Innovation is the most valuable benefit we can gain from knowledge
management, and is the most prevalent means of stiffling the competition. The flows of
knowledge are what precipitate innovation, improve processes and minimize mistakes. All of
this knowledge sharing is most valuable when your dealing with high speed presses, capable
of cranking out millions of bad or perfect parts.
Knowledge management is getting the right knowledge to the
right people at the right time, so they can make the best decision. This is where we
excell over our competition, and what makes IMS your vehicle for taking " Visions to
Realities".
--- to the
IMS editor

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Read the IMS July 2000 Editorial -"I grew up in the Projects"
Archived articles

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