Computer HelpDesk from PcSHOPS Mall

The PcSHOPS mall carries name brand and clone computers from all major distributors

Computer products helpdesk

Great resource for all types of computer device drivers...  We make it really simple to find the driver you need by indexing all our device driver links by company name AND by device type. A massive collection of drivers from all the major manufacturers that includes a vast number of Printer Drivers, Scanner Drivers, Video Drivers (Graphics Cards) and Sound Card Drivers. We offer tons of Motherboard Drivers, Chipset Drivers, USB drivers, CD Rom Drivers, Modem Drivers, Keyboard Drivers and Mouse Drivers. If you can't find the driver you need, let us know and we'll track it down! We also have help articles for beginners and more advanced users to help with installation, removal and use of the drivers.

IMS recommends this source for all windows support drivers and tips!!

Alpha: Software undergoes alpha testing as a first step in getting user feedback. Alpha is Latin for "doesn't work.

"Beta: Software undergoes beta testing shortly before it's released. Beta is Latin for "still doesn't work.

"Hardware: Collective term for any computer related object that can be kicked or battered.

CPU: Central Propulsion Unit. The CPU is the computer's engine. It consists of a hard drive, RAM, interface cards, and a tiny spinning wheel that's powered by a running rodent - a gerbil if the machine is an old 486 and a ferret if it's a Pentium. The rodent is NOT a fitness buff. It's running to
get away from the bytes of the RAM.

RAM: Fuzzy creature with horns that likes to eat rodents in spinning wheels.
Printer: A joke in poor taste. A printer consists of 3 main parts: the case,the jammed paper tray, and the blinking red light.

Input/output: Information is input from the keyboard as intelligible data and output to the printer as unrecognizable junk.

Reference Manual: Object that raises the monitor to eye level. Also used to compensate for that short table leg.

User-friendly: Of or pertaining to any feature, device, or concept that makes perfect sense to a programmer. An example of user-friendly is... Help: The feature that assists in generating more questions. When the Help feature is used correctly, users are able to navigate through a series of Help screens and end up where they started from without learning anything.

Programmers: Computer avengers. Once members of that group of high school nerds who wore tape on their glasses, played Dungeons and Dragons, and memorized Star Trek episodes; now millionaires who create "user-friendly" software to get revenge on whoever gave them noogies.

Default Directory: Black hole. The default directory is where all files that you need disappear to.

File: A document that has been saved with an unidentifiable name. It helps to think of a file as something stored in a file cabinet -except when you try to remove the file, the cabinet gives you an electric shock and tells you the file format is unknown.

Scheduled Release Date: A carefully calculated date determined by estimating the actual shipping date and subtracting 6 months from it.

Users: Collective term for those who stare vacantly at a monitor. Users are divided into three types - novice, intermediate, and expert.

Novice users: People who are afraid that simply pressing a key might break their computer.

Intermediate users: People who don't know how to fix their computer after they've just pressed a key that broke it.

Expert users: People who break other people's computers and charge them for the effort.

With all the viruses and other things out there to destroy your computer data you need to simplify archieving your files and programs...
Award Winning BackUp Utility Software - BackUp MyPC

Common Windows DRIVERS

Great resource for Windows drivers and helpful tips & troubleshooting guides! Great website with a clear navagation structure and an interface which directs visitors in just a few seconds. Our data base is updated daily and we have the largest collection of Windows drivers on the Internet. The site content is available in Spanish, English, French and German, making it even easier for visitors to find the information they seek.

manufacturers of component..driver & support files
CD-Rom's Motherboards
Samsung Microstar
Creative Labs Asus
Teac Epox
Controller Cards Hard Drives
Adaptec Samsung
DTC Western Digital
DPT Maxtor
Modems Network Cards
Diamond Supra Kingston
Shark Multimedia 3-Com
Zoom Intel
Video Cards Tape Drivers
Diamond HP Colorado
Jaton Iomega
ATI Aiwa
Eontronics NEC
Mice Sound Cards
Microsoft Intellimouse Creative Labs
Genius Trident

Click here to browse through our PcSHOPS Mall for bargains on computer gear.

Understanding why buying factory refurbished computers and electronics gear is more then just a money saving move!

Ecommerce trends are driving more sales to online etailers.

Why buy "new" when you can get the same equipment in factory refurbished for up to 80% savings without experiencing any difference? Manufacturers are extremely assured about their refurbished products and offer the original warranty from 90 days to 2 years. Statistics state that consumers who have already purchased a factory refurbished item will never buy "new" again. So why not become a smart shopper?!

Here are some frequently asked questions and statistics on buying Refurb equipment like offered by select distributors at our Cybermall.

Q: What is considered factory refurbished?
A: There are lots of things that can label items factory refurbished. Some are so frivolous, it’s laughable. But because consumer laws prevent manufacturers from selling anything considered factory refurbished as "new", the second consumer gets the best deal. Many items marked "refurbished are actually end or run excess inventiry items or store returns.

Here are a few examples:

    Most major retail superstores offer a 30-day money back guarantee on their products and there are those consumers that just simply take advantage of that. These items are returned to the manufacturer, inspected and repackaged like new.
    Items where the box or casing was damaged in shipment which are returned to the manufacturer.
    The item was returned to the manufacturer because of a slight defect. The part that was defective was replaced by the manufacturer, tested and then repackaged just like new.
    The item was returned because of a minor cosmetic blemish on the casing that was corrected.
    Demonstration units are also considered factory refurbished. These units are inspected, tested and repackaged.
    The box was simply opened. That’s it!
    Brand new overstocked items are also labeled factory refurbished.

It is impossible to know the history of each item, but for whatever reason the unit gets labeled factory refurbished it is inspected & serviced by the manufacturer then tested and repackaged to meet original product specifications. Often upgrades are added during the refurb process to assure no further malfunctions occur. All merchandise is warranted by the original manufacturer, unless otherwise specified and savings can price items below original dealer costs.

Q: Why should I buy refurbished equipment verses new?

A: Refurbs save cash! Why hesitate getting the best value by getting the exact same equipment, with original manufacturers warranty at a much lower price:

    If you couldn’t afford that expensive item till now – NOW you can with a factory refurb! And still get the same performance & warranty.
    Refurbished items have a much lower defect rate. From 10 units that come back for repair only 1 is usually a factory refurb, because refurbished units are tested before they are sold.

Bottom line, if all the benefits of buying a refurbished product are the same as a new one even the warranty, the only "drawback" you would notice is probably a little label on the outside of the box or simply a brown box – So, think again, Are you shopping smart?


Want a Real Deal in a back to school PC? Gateway GT4015E AMD Athlon 64 3500+ 2.2GHz / 1GB DDR / 200GB HDD / DVD±RW DL / DVD-Rom / Flash Reader / nVIDIA® GeForce® 6100 Integrated / Windows XP Media Center / Refurbished Desktop PC... Jump on this Gateway system for only $549 ... while they last! icon iconicon

This powerful genuine Gateway GT4015E Media Center PC combines a blazing fast AMD Athlon 64 3500 2.2GHz processor, 1GB (1024MB) of sizzling quick DDR(PC-3200) memory, and a huge 200GB 7200 RPM hard drive that will store a virtual universe of multimedia goodies and classwork. With integrated nVidia GeForce 6100 onboard graphics … you’ll be mesmerized by the most vividly realistic graphics you have ever seen! This magnificent machine runs on Windows’ brand new XP Media Center Edition 2005…light years more advanced, intuitive and magical than any other operating system on Earth ... the perfect system to take full advantage of the unprecedented features of this wonderful PC.

Managing Photos, Music, Game and Home Videos has never been easier. The GT4015E PC comes with an onboard Dual-Layer DVD±RW burner… iconicon you can record up to 8.5GB of sensational video per disc, nearly double the previous standard and watch it on the DVD-Rom drive! Also at your command… an internal multi-format Flash Media Card Reader to grab all your digital files at incredible speeds! Showcase your personal photos and home videos the way they were meant to be seen! Not only is it easy to import your digital photography, you can even touch them up for a professional appearance and create your own instant slideshow presentations, complete with music and special video effects. Or get creative with home movies using Microsoft Windows Movie Maker 2.1, with over 100 transitions and effects. And what better way to archive your photos and movies than with your own personal media library? Collect, store and organize your personal memories and burn to a CD or DVD so you can share your treasures with friends and family. Gateway GT4015E AMD Athlon 64 3500+ 2.2GHz / 1GB DDR / 200GB HDD / DVD±RW DL / DVD-Rom / Flash Reader / nVIDIA® GeForce® 6100 Integrated / Windows XP Media Center / Refurbished Desktop PC for only $549 icon. Plus, this Gateway Media Center PC is designed for expansion with the capacity for any type USB and firewire accessories to accommodate any type collection of  media files.Additional Intel and AMD base Windows XP media Center systems at closeout prices.. click here! icon Brands you can trust! Also checkout the Gateway -Dell -HP and Systemax refurbished and new systems priced below wholesale here! icon

Ecommerce trends are driving more sales to online etailers.

Absolutely the best web site Host deal going. Our IMS webmaster recommends FastNext hosting and domain registration services to our small business clients. Host Unlimited Domains from $7.95/mo! All their hosting plans are specially created for multi-domain hosting. They have developed a simple MultiManager control panel that allows you to create, delete and manage full-featured accounts and control all your sites from one place! With MultiManager, each domain has its own directory structure, mail accounts, ftp accounts, and separate domain control panel (cPanel)....There hosting packages even include free full featured shopping carts! Click here for Unlimited Domain hosting priced from $7.95/mo!

They also have a great VAR and private labeled reseller hosting package for webmaster and computer store owners.

Computer closeouts and refurbished systems make the best buys for our savvy shoppers

Hard Drive Problems??

Complete online H/W Win95-2000-XP drivers for
all popular manufactured computer peripherals
can be found at

Product Reviews and Buyer's Guides

Storage Review Latest news in the data storage world.
StorageUser News and reviews from ZDNet. - Storage News and reviews from C|Net.
Educational sources for hard drives
Storage Technology & Trends A wealth of storage information from Quantum.
Tech Advice A vast archive of computer-related information, tips, and links.
PC Mechanic A good source of PC tutorials, downloads, discussion, and news.
Ask A Tech Get tough hardware/software questions answered. Resources for the computer-equipped traveler.

Search the PC Guide for detailed PC reference information. Find technology articles, product reviews, daily tips, and more. Results link to topics which include complete text documents, links to external resources, and acknowledgments. Link to the site guide and the search PC Webopedia. ..Click here for the PcGuide

Click here to see BridgeTrak helpdesk software solutionsBridgeTrak Help Desk Software from Kemma Software - Versatile tracking software for help desks, customer support centers, IT departments, or software development teams. Kemma Software provides the business community with an effective and affordable suite of Web and Window based issue tracking software and companion tools.  Free Product Demos are available!
"BridgeTrak offers helpdesk service organizations a cost effective CRM solution.

Helpdesk specials -Introducing Attune ™
Your personal computer is a very important and powerful tool. Yet, as the complexity of hardware and software increases at a dizzying rate, sometimes it is hard to stay on top of all the changes and conflicts that can make your PC not function at its best. Wouldn't it be nice if there were a way to automatically alert you to problems before they affect your computer? This is a FREE service sponsored by EcomCity.

Well, now there is ! Click here for details on the Attune Service from Aveo

Unlike typical diagnostic software offered today, the Attune Service is the first solution of its kind that actually anticipates a broad range of problems and helps keep your PC trouble-free. 

Free download of our recommended Pc Troubleshooter.

Need the latest windows drivers and patches for any computer product sold by any of the vendors displayed at EcomCity's PcSHOPS Mall ??

Get all the latest device drivers here

Often you'll need some expert advice for install components and trouble shooting your computer system..instant help is available..Get live help NOW!
Get live PC Help Now!

iconicon Sony VAIO V100G Computer System with 3-in-1 Epson Printer Bundle for $1099. icon Driven by a Intel 2.4GHz Pentium 4 processor, the SONY V100G packs 512MB of system memory as well as an 80GB hard drive. A 15-inch XGA LCD is integrated into the design to leave a small footprint all in one desktop. Create your own CDs with the CD-RW/DVD combination drive. The Epson Stylus CX6400 printer acts as a printer, copier, scanner, and card reader. It offers up to 5760 x 1440 optimized dpi for photo-quality printing. The I-trigue sterio speaker system features a lateral firing transducer to widen the soundstage and enhance lower mid-range notes. Complete with two satellite speakers and a subwoofer, it's the icing on the cake for any system. Click on and save 38% on this Sony home computer bundle!

EcomCity's top discounter in computer and electrocs gear in Computer Geeks..clikc for their best sellers.
Deals on CD Burners! ... Specials on Consumer Electronics! ... Closeout priced cameras! ... Check out the hard drives! ... LCD's & Monitors. ... Name Brand Computer Systems! ... Portable-Notebooks. ... Get Gamer Gear!

Bargains galore at the PcStore

Ecomcity has over 450 pages jammed full of bargains and for over 20 years we have helped shoppers with expert advice on purchasing just the right system,component or notebook! EcomCity's auction/classified section offers free listings and we have a Members only -wholesale club for frequent buyers and VAR -resellers.

Shop EcomCity's 2 Cybermalls with over 5 million discounted name brand products

Let them know about our bargains at PcSHOPS mall EcomCity's Mall sitemap

Internet web sites by IMS for those who wish to sell onlineShop at EcomCity's 3 Cybermalls
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