info5.gif (2829 bytes)Purchasing Information


Terms and Conditions

Purchases from EcomCity's CyberMalls are subject to the following terms and conditions, unless specified differently by each tenant at their website or on the written invoice: It is the responsibility of each purchaser to verify order acceptance by vendor -via phone, fax, e-mail or mail.

Legal Disclaimers

Seller hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufacturer's warranty if any. Title to goods herein being purchased is retained by the seller until goods are paid for by the purchaser and at that time title passes to purchaser. If goods herein being purchased are being purchased for purposes of export, purchaser must obtain from the Federal Government certain export documentation before shipping to a foreign country. In addition, manufacturer's warranties for exported goods may vary or even be null and void. if you have questions, please inquire. Any and all liability is only for the products purchased. Due to the flexibility of the computer products channel, prices can change without notice. Webmaster is not responsible for typographical errors or misprints or line item pricing.

Check Payment Policy

PcShops tenants will accept cashier or certified checks on all COD orders. IMS and Pcshops Mall will accept business checks for all COD orders, subject to verification prior to shipping. EcomCity's Mall tenants will accept personal or business checks for prepaid orders, but allow 10 business days for clearing, unless merchant can verify and reserve balance prior to shipping

Return Policy

These policies apply to all purchase through tenant shops at Get-in2.

Please keep all packing material and documentation in the event that your equipment has to be serviced or returned. Before returning any product, you must obtain a Return Merchandise Authorization (RMA) from seller. No returns of any type will be accepted without an RMA number. Please have the following information at hand when calling for your RMA number: customer name, invoice number, item number and the nature of the problem. All can be found on your tenant invoice or direct ship packing list.

All defective products (except special order items) will be accepted directly by Tenant or direct shipping distributor for credit, exchange or repair, at tenant's discretion, within 30 days from the invoice date.

All products to be returned must be returned within 30 days from the invoice date, 100% complete, in resalable condition and must include original packing material, manuals, blank warranty cards if any, cables, driver disks and any other accessories provided by the manufacturer. Failure to return any of the mentioned items will result in a 20% re-stocking fee. All merchandise being returned for credit, exchange or repair must be shipped prepaid. COD RMA's will be refused, freight for replacement products will be paid by merchant.

No refunds are issued after 30 days. All products carry manufacturers enduser warranties unless sold or clarified  "As-Is basis" by tenants, a satisfaction guarantee may be specified by any merchant for a period of 30 days. No refunds are issued for special order, custom configured or closeout merchandise unless received by purchaser in a DOA condition.

Important Note

If the terms and conditions stated on your purchase order differ from those on tenant's invoice, and you do not notify Merchant/tenant of such within 15 days, it shall signify your acceptance of written original terms as stated on the invoice. Please read the back of your invoice for any policies not mentioned here.

 

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last updated 03/01/98